Primary Research Initiative Β· 2025–26

Antaral?

The IT Governance Research Initiative

Senior IT and business leaders are speaking on the record about what really happens when IT transitions to an outside partner. No filters. No corporate spin. Raw, honest experience β€” and it is shaping something new.

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3
Senior Leaders
20
Questions
7
Domains
Sriram Goteti
Active Research Β· Dallas–Fort Worth, Texas
About the Researcher

Sriram Goteti

15+ years architecting and leading enterprise IT infrastructure across North America β€” healthcare, retail, and financial services. I have lived inside managed services delivery models and every phase of the IT outsourcing lifecycle: the handshake, the handoff, and the hard lessons that follow.

I have managed cross-functional teams across the US, India, the Philippines, and Mexico. I have been the person who holds the line when everything else is in motion β€” and I have seen firsthand what happens when that person does not exist.

The question I keep asking: when IT transitions to an outside partner, who stays behind to make sure it actually works?

VMware vSphere Β· 15yr Azure Β· Hybrid Cloud Managed Services Delivery Offshore Team Leadership Vendor Governance Cross-Cultural Coordination UT Dallas β€” M.S. In Progress
Voices from the Field

Leaders Who Spoke Up

3 senior IT leaders have shared their unfiltered story
I have been part of three outsourcing deals at the SVP level. Nobody β€” not the consultants, not the lawyers, not my own board β€” ever asked the questions this research asks. This work is filling a gap that costs companies millions every year, and nobody talks about it.
D
David R.
SVP IT Infrastructure Β· Fortune 500 Manufacturing
* Illustrative example β€” real voices being added
25 minutes. That is all it took. And I walked away rethinking the last transition I signed off on. If you have lived through one of these deals from any side of the table β€” your honest perspective belongs in this research. Do not sit this out.
M
Michelle T.
CIO Β· Global Financial Services
* Illustrative example β€” real voices being added

Your experience belongs here.

You have seen things that do not appear in any case study, consultant deck, or vendor SLA report. This research gives those observations a place to land β€” and your name on it means something to the next leader considering the same decision.

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The Research

Why Antaral?

Every time a company hands its IT operations to an outside partner β€” or transitions from one partner to another β€” a gap opens. This research is about what falls into it, who is responsible for it, and whether there is a new role that could close it permanently.

01 β€” THE TROUGH
The Invisible Month Six
At month six, dashboards go green β€” and business users go silent with frustration. The SLA is met. The service is broken. Nobody has a word for the gap between the two.
02 β€” THE COST
The Unchallenged Change Order
On a $5M outsourcing contract, just 10% in uncontested scope creep is $500K walking out the door every year. Without a technical insider, the client has no way to even know it is happening.
NEW PORTFOLIO OPPORTUNITY
03 β€” THE INNOVATION
The Role That Does Not Exist Yet
Technically fluent. Culturally aware. Contractually empowered. There is no market role that sits between client and partner and holds both accountable. This research is asking whether there should be β€” and what it would look like.
"This is not a technology problem. It never was. It is a people, process, and judgment problem β€” and transitions from one implementation partner to another make it exponentially harder."
β€” Sriram Goteti Β· Researcher, Antaral Initiative
The Interview

Share Your Story

20 questions. Your voice. No script. AI polishes your transcript and β€” with your permission β€” your perspective joins the growing body of evidence shaping this research.

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Ready to Speak?

20 questions about IT outsourcing and partner transitions. Answer in your own words β€” no preparation needed. Just your honest experience.

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Antaral? β€” IT Governance Research Initiative
Research Interview
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Host β€” Sriram Goteti
Sriram Goteti
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Sriram Goteti

Sr. IT Systems Engineering Architect Β· Researcher
Dallas–Fort Worth, Texas